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QUESTION 1
CSFs define what an organization should be good at. Which two options are characteristics of CSFs? (Choose two.)
A. CSFs are quantitative in nature and focus stakeholder relationships
B. CSFs describe an element that is needed by an organization or project to reach its goal
C. CSFs help link business initiatives or processes with selling, designing, developing, and adopting solutions and services
D. CSFs should receive special and continual attention from management in order to help the organization be effective
Correct Answer: BD

QUESTION 2
DRAG DROP
Select and Place:

Correct Answer:

QUESTION 3
Which two classes of solutions enable business outcomes for the Energy/Utilities industry? 810-403 dumps (Choose two.)
A. Advanced Routing
B. Data Center and Virtualization
C. Multilayer Switching
D. Internet of Everything
E. Remote Expert
F. Service Provider Network Infrastructure
Correct Answer: BD

QUESTION 4
How could IT as a Service help drive business outcomes?
A. By the fast technology acquisition options for the customers.
B. Providing an organization with the right to use the technology and service without the need for purchasing it.
C. Providing an organization with various options for the types of services to deploy.
D. Depending upon what the business is seeking, each type of service has different financial implications for business outcomes.
Correct Answer: D

QUESTION 5
Which two options are part of the five steps approach needed to conduct a stakeholder analysis? (Choose two.)
A. Define ways to move stakeholders from their current to future position.
B. Identifycustomer stakeholders.
C. Define absolute power and interest of stakeholders.
D. Generate consensus among stakeholders.
Correct Answer: AB

QUESTION 6
When you seek customer support for an action, which framework can be used to plan influential communication?
A. stakeholder analysis matrix
B. seven elements
C. principled negotiation
D. business model canvas
Correct Answer: B

QUESTION 7
Which option is a main benefit that Cisco Partners bring to the table for customers?
A. additional teams to implement solutions in a timely manner
B. relationships with key Cisco personnel
C. a large customer base for which to sell Cisco services
D. Cisco expertise and the ability to have specializations in certain practice areas
Correct Answer: D

QUESTION 8
DRAG DROP
Select and Place:

Correct Answer:

QUESTION 9
Which framework can give the best insight and visual flow into how a customer\’s functions work together, to go from parts inventory through shipped product? 810-403 dumps
A. business model canvas
B. porters value chain
C. critical success factor
D. organization chart
Correct Answer: B

QUESTION 10
Which option is the leading reason that technology projects fail, according to research?
A. too many stakeholders
B. lack of a business model canvas
C. poor stakeholder management
D. lack of budget
Correct Answer: B

QUESTION 11
Which three options are financial challenges in business outcome-based selling? (Choose three.)
A. Competing stakeholder goals and expectations.
B. Difficulty to determine external value.
C. Financial resources are distributed across functional areas.
D. Competitive analysis is often incomplete.
E. IT adoption and implementation may have long business cycles.
Correct Answer: ACE

QUESTION 12
Which question provides the best information to use to define customer success factors?
A. What services do you need?
B. Which Cisco products best fit your goals?
C. What tools are you looking for, to better measure your ROI?
D. What are your business objectives for this project/initiative?
Correct Answer: D

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